Telegram Workflows
Structured messaging for high-volume conversations
Handle enquiries, orders, and follow-ups with consistent flows that stay fast under load.
- Auto-replies for common pre-sales and support questions
- Keyword routing to the right team or queue
- Escalation triggers for priority customers
Instagram Operations
Faster DM handling for conversion-focused teams
Keep direct messages actionable and measurable while preserving a branded customer tone.
- Instant DM intake and qualification paths
- Comment-to-message workflow triggers
- Response templates for product and pricing asks
- Agent handoff when human replies are needed
Lead Handling
From first message to qualified lead
Reduce missed opportunities with clean capture and status tracking.
- Lead tagging by intent and urgency
- Follow-up reminders for inactive threads
- Simple qualification handoff to sales
Online-Shop Operations
Automation for order and support flow stability
Connect social channel conversations to repeatable commerce actions.
- Order-status responses without manual lookup loops
- Product inquiry routing to the right workflow step
- After-sales messaging for retention and repeat buys
